Privacy Policy

1. Introduction

GOMO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this privacy policy carefully. By using GOMO, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Name and contact information (phone number, email address)
• CNIC (Computerized National Identity Card) for identity verification
• Profile picture
• Payment and billing information
• Vehicle information (for drivers)

2.2 Location Information

We collect precise location data when you use our app to:

• Match you with nearby drivers
• Calculate accurate fare estimates
• Track your ride in real-time
• Ensure safety during active rides

2.3 Usage Data

We automatically collect information about how you interact with our app, including ride history, transaction records, and app usage patterns.

3. How We Use Your Information

• To provide and maintain our ride-hailing services
• To process payments and transactions
• To verify your identity and prevent fraud
• To communicate with you about rides, promotions, and updates
• To improve our services and develop new features
• To ensure the safety and security of all users
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Drivers/Riders: Limited information to facilitate rides (name, photo, location)
• Payment Processors: To process transactions securely
• Service Providers: Third parties that help us operate our services
• Law Enforcement: When required by law or to protect safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: